Old Stone Cottage

Lage: eigentlich hübsch, wenn auch die Aussicht verbaut ist durch die Häuser gegenüber. Schlüssel gut versteckt, nach einigem Suchen doch gefunden Parkplätze? keine Chance: es liegt an einer super schmalen Gasse, die nächsten öffentlichen Stellplätze sind ggf (wenn frei) > 100m weg, Parken vor dem Haus zum Auspacken unmöglich, durch die Strasse jagende Autos und Motorräder -auch nachts- ohne Ende: laut und gefährlich! Ansonsten: klein und eng, supersteile Treppe (typisch britisch) mit unterschiedlich hohen Stufen. Das Schlimmste aber: ekelig dreckig!, Es hatte offenbar keine Grundreinigung stattgefunden, benutztes Geschirr in der Spüle, Dreck überall - selbst in der Toilettte - widerlich. Die Betten waren nicht bezogen, das mussten wir selbst erledigen. Dafür war es mit weitem Abstand die TEUERSTE Übernachtung auf unserem UK Trip in diesem Jahr. Service von hostandstay.com?: nicht vorhanden - man wird einfach wegignoriert. Sorry, we hear you - und das wars. Keinerlei Hilfe oder Antwort oder gar Kompensation

We had a roof over our head and a flushing toilet The property was damp and smelled damp. Bedding and towels and toilet paper were damp and clothes were too by the time we left. There was 1/3 of a loo roll and no hand soap in the bathroom and no spares. There was no hot water or heating when we arrived and the door to access the property was round the back (not using the front door) so we had difficulty accessing with a pram. We rang the emergency contact line twice and were sent to voicemail. Someone only got back to us at 0230am with a text asking if we got in ok. 5.5hrs later! No one contacted us about the hot water or heating until the morning when I again emailed. We were promised a maintenance engineer that didn’t show up. The stairs were very steep and back access narrow and gravelly, not suitable for a newborn and whilst advertised as being a short walk to high street and beach nothing was mentioned about the very steep hill and stairs which were difficult to navigate with a pram. The kitchen utensils, table and cutlery were not clean either. The instructions did not detail information about the boiler which was switched off and the plug was in another room which we found by chance the next day so we managed to have hot water on the second day. The waste instructions said to use a blue bin for recycling ( wasn’t one) and to use the bins outside for general waste (very unclear which bin) and the access instructions had a picture of the front door with no information about the keys being for the back door accessed by a shared gate between the properties. All in all a pretty shocking stay and we felt we’d have had a more comfortable experience paying £25 for a campsite pitch rather than £400 for this which was an option for the festival we were going to. So disappointed and feeling ripped off.

Wonderful little cottage on North Rd with stunning views, in the perfect location to explore Hythe and the surrounding area. The property itself was neat, clean & tidy and can comfortably accommodate 3 adults. It could do with some small touches to create a warmer, homely feel for its guests. Flowers, consumables in the kitchen etc., bathroom products and decent sized towels. There was no spare loo roll which came as a surprise but these are all things that can be easily addressed There was no spare toilet roll,