Alma

Nothing.<br/><br/>We walked into the property using the code provided by Host & Stay only to find people living there. The owner had rented it out residentially and Host & Stay left our booking in place. We couldn't stay there obviously as it was someone's home, so had to find somewhere else last minute at huge expense after driving hundreds of miles. I still haven't had a refund.

So we booked here while we were working in the area <br/>It was close to our job and suited us to a T<br/>Close to centre and old Trafford <br/>We got lucky and got an early checking ( thanks Charlie )<br/>How’s was great had everything we needed <br/>We would def book her agin if working in the area and would recommend it to anyone visiting the area

Everything

Die Lage war gut<br/><br/>Müll war im hinteren Garten verteilt, Matratzen waren die schlechtesten auf denen ich je geschlafen hab.

Nothing<br/><br/>The heating wasn't working and the place was filthy dirty following what looked like a previous weekend party due to all the beer bottles and cans left behind. We left the following day having booked for 4 nights. Complained to both Host and Stay and Booking.com who neither have sorted a refund out despite photographic evidence given.

The property was very dirty, lots of beer bottles, cans and boxes left behind from a party, np heating in the property as it was not working.

Unfortunately it looked like it had had a stag or hen party staying prior and no cleaning had been done

It was very clean, had everything we needed for up to 6 people. Honestly we weren't there very much but when we were it was comfortable, we made toast and tea, had showers, and slept. Easy.<br/><br/>When I made the booking in August 26th in advance of our November 2nd arrival 25% £142.43 of the booking was taken in advance, with the remaining balance to follow. The remaining balance £427.37 was taken two days later. So over 2 months before the stay commenced. This seems unnecessary and somewhat outrageous, we had made the obligation to stay and deposit was paid, so it was unnecessary to take it so early. It could easily have been taken a week prior to arrival or even on arrival. It was not adequately explained that this would be the schedule of payment and while it probably stated that payment would be taken in advance of arrival two months is more than excessive. <br/> <br/>Then we had to pay a further £10 to setup the deposit payment of £250 with a third-party. That deposit was taken two weeks before arrival and was returned in full two weeks after our stay. <br/> <br/>Over the course of our booking in addition to the expected booking.com confirmations we received over 14 emails from Host & Stay about the booking. This level of communication is excessive and unnecessary for people who regularly stay in rental properties. I have also been added to the Host & Stay mailing list which I did not consent to.

Location to wind tunnel<br/><br/>Beds were uncomfortable. Furniture is cheap and basic

Great communication and beautiful stay!

The location was great for Trafford Centre and nearby supermarket. Lovely dining room and spacious bedrooms. It was good value.<br/><br/>The first set of stairs are the steepest I have ever come across - my size 5 feet were hanging off each tread! The sofas were not very comfortable and there was only one tv in the lounge. At least one more in the master bedroom would have been great.

Bedroom were really good and spacious. Kitchen have most the cookware essentials. Neat and Clean.<br/><br/>All beds were spring, soft and very uncomfortable to sleep on. Kitchen area was so packed and tight. There were no stoppers on any doors.

A perfect place to stay for a weekend away with friends. Has everything you need with very spacious rooms and only a 20 minute taxi journey away from the city centre.<br/>Constant prompt contact from initial booking right up to check out day with full details and recommendations. <br/>Would highly recommend.

Not Applicable

Amazing stay! Would definitely book again when returning to Manchester!

Very very nice house, first flight of stairs were very steep but definitely worth the money and many nice touches throughout the air bnb

This was first time we had with Host and Stay. <br/>The location was quiet but to amenities.<br/>Daughter was very happy with her loft bedroom, beds comfy and well equipped.<br/>We definitely will staying again.<br/>Many thanks

Overall the stay was great! The neighborhood was very quiet and in close proximity to everything we wanted to do. We had a rental car so I’m not sure how it would have been had we not but I was not paying any attention to public transportation while staying in Alma house. <br>The house was modern and appeared to be updated. Everything was nice and new. What was disappointing was the quality of the mattresses. While they appeared to be new they were of poor quality. The box springs could be felt in all of them. The stairs to get to the bedrooms and bathrooms were a bit steep and inclined for my elderly mother and aunt. Challenging but doable. There is a backyard, but because it was full of overgrown weeds we could not utilize it.